Director of Program Management

Pasadena, CA
Full Time
Experienced

Our Company

Miso Robotics is transforming the food industry, and making lives better. We've developed an AI-powered kitchen robot named Flippy which automates the most repetitive of kitchen tasks, such as operating a deep fryer. Our product is a robotic arm on a rail that fits into existing kitchens along existing cook lines and is designed to work with existing equipment alongside kitchen workers. Under the hood, Flippy relies on our platform which combines deep learning and other computer vision technologies with optimization-based scheduling and nonlinear control to adapt quickly to a variety of kitchen workflows, while achieving graceful and efficient motion. Flippy is powered by a sophisticated AI platform – all driven by  our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation,  AI, and robotics.  The company has raised over $100 million from crowdfunding, which we believe makes it THE most successful crowdfunding story in history.  It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to partner with  institutional capital and super-charge the commercialization of what we do.

The challenge of bringing robotics into commercial kitchens requires many disciplines to come together. The compositions of teams at Miso Robotics reflect this multidisciplinary nature of our work. We have built a world-class team and we are looking for more exceptional people to join us. If you believe, like we do, that the future of the kitchen involves robotics and artificial intelligence (HINT: It definitely does) and if you want to count yourself among the handful of lucky people who've found themselves with the opportunity to solve this problem, then Miso Robotics might be the right place for you!

Our Values

  • We live with a TEAM mindset - we win together.  
  • We work relentlessly together to solve issues.
  • We use polite and direct candor - ego has no place here.   
  • We operate with rigor  - superb execution is a core skill.
  • We are bought in, each of us is dedicated to the mission.
  • Innovation is in our blood - we are intrepid.  
  • We think big and we’re here to make an impact. 

Benefits We Offer

  • Company equity
  • Flexible vacation 
  • Comprehensive benefits 
  • 401K plan
  • Accelerated growth opportunities
  • Free snacks  from our robot chefs.

The Role

A Director of Program Management plays a critical role in driving organizational success by orchestrating the successful delivery of complex initiatives. You will manage resources, navigate challenges internally and externally, and ensure alignment between organizations. You will mainly emerge into Miso Robotics’ core technology group designing and developing various robotic systems, current and for the future, also will collaborate with the groups to refine the critical requirements of Miso’s robotic system, and will play a key role in migrating to production from development of all Miso products. 

You will execute programs following the Miso Product Development Process alongside with the engineering leadership. You are ultimately responsible for the schedule, cost, and performance of programs of the company. You are expected to oversee and guide the planning, execution and successful delivery of large-scale, complex programs by providing strategic leadership to key stakeholders as well as your subordinate technical program managers. Clear, transparent and prompt communication is absolutely essential for this position, and you must excel in both verbal and written communication. 

Additional Information: The pay range for this position is $170,000 - $200,000 + equity + benefits. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Miso Robotics, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.

What You’ll Do

  • Grow and Manage a team of PMO with technical program managers who will report directly to you. 
  • Build a schedule for complex robotic systems development and production from Concept to EOL. 
  • Execute the plan and schedule built up for all development initiatives, either internal or external, and bring the initiatives to actual production that can be launched in customer locations. 
  • You bring all stakeholders on the same page at all times throughout the program lifecycle by providing superb communication. 
  • Identify and articulate the risks of a program, followed by establishing and executing mitigation plans behind all risks. 
  • Identify and articulate the issues of a program, followed by establishing and executing resolution plans behind all issues. 
  • Work with MS project, Smartsheet, JIRA, Confluence to organize tasks and communicate with the team.
  • Create and maintain program status reports, presentations and other documentation required to clearly communicate the status of each program. 
  • You will be responsible for detailed reporting of project status. This includes: timelines, milestone tracking, budget status, and identifying any areas of concern to the appropriate parties. 
  • You will work closely with Engineering and our Product team to track and manage the progress of your programs. 
  • You will be responsible for maintaining your program metrics.
  • Prioritize and escalate all critical tasks related to software development, infrastructure, hardware engineering, and operations.
  • May perform other related duties as assigned and necessitated by business demands.

Requirements

  • Bachelor's degree required, preferably in engineering or similar field. 
  • 10+ years of related work experience required.
  • Excellent communication and organizational skills.
  • Ability to break down large projects into achievable tasks and schedule tasks.
  • Proactive problem solving and critical thinking skills.
  • Excellent teamwork skills.
  • Proven ability to influence cross-functional teams without formal authority.
  • Experience choosing right-sized levels of rigor across the aspects of program management.
  • Experience working in a startup environment/fast-growing company is preferred.
  • Create and lead effective presentations to executives and customers.
  • Ability to work onsite daily in our Pasadena CA HQ

Preferred Requirements

  • Strong attention to detail, analytical skills and ability to learn.
  • Self-motivated and able to get decisions made.
  • Experience in highly-dynamic environments.
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