Sales Manager

Our Company

Miso Robotics is transforming the food industry, and making lives better. We've developed an AI-powered kitchen robot named Flippy which automates the most repetitive of kitchen tasks, such as operating a deep fryer. Flippy is fun to watch, but under the hood, he’s powered by a sophisticated AI platform – all driven by  our proprietary deep learning experience and patented technologies.

Miso is a well known first-mover in kitchen automation,  AI, and robotics.  The company has raised over $100 million from crowdfunding, which we believe makes it THE most successful crowdfunding story in history.  It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to partner with  institutional capital and super-charge the commercialization of what we do.

The challenge of bringing AI and robotics into commercial kitchens requires many disciplines to work together, and the composition of our teams at Miso reflects this multidisciplinary approach. We’re proud to have built a world-class team, and we’re looking for more exceptional people to join us. 

If you believe, like we do, that the future of the kitchen involves artificial intelligence and robots and if you want to count yourself among the handful of amazing people on the leading edge of creating them, then Miso Robotics may be the right place for you!

Our Values

• We live with a TEAM mindset - we win together.  
• We work relentlessly together to solve issues.
• We use polite and direct candor - ego has no place here.   
• We operate with rigor  - superb execution is a core skill.
• We are bought in, each of us is dedicated to the mission.
• Innovation is in our blood - we are intrepid.  
• We think big and we’re here to make an impact. 

Benefits We Offer

• Company equity
• Flexible vacation 
• Comprehensive benefits 
• 401K plan
• Accelerated growth opportunities
• Free snacks  from our robot chefs

The Role 

As the Sales Manager at Miso Robotics, you will be a key player in creating and developing relationships with Miso customers, current and future.  You will have the opportunity to create and define Miso’s Customer Relationship Management process. You will gather market and customer feedback to ensure we are working to meet customer needs. Managing customers requests in a streamlined manner to communicate the learnings cross functionally. You will work closely with our customers’ management teams as well as Miso’s skilled engineering and sales teams.

The pay range for this position is $90,000 - 140,000 + commission + equity + benefits. Since the company is pre-revenue, we all view our equity as being a key driver of why we choose to work at Miso. Our salary ranges are determined by data from our industry peers, the level of responsibility, job-related skills required, training, education, experience, and the current stage of Miso’s growth. The range posted for this role represents a range that Miso Robotics, in good faith, believes it is willing to pay at the time of this posting.

What You’ll Do

• Own and execute the strategic plan and projections for sales  to ensure customers who we are working with are bought in and excited about our Flippy product. 
• Onboard and train our customers on our products, allowing for a smooth integration. 
• Account management beginning with the installation process. 
• Lead customer meetings including setting agendas,  communicating action items and ensuring timely follow through on tasks.
• Build and maintain strong business relationships with current and potential customers.
• Educate prospective customers on our products through cold calls and presentations; understanding interest, urgency, and detailed SOPs of clients.
• Create and update sales collateral; plan and deliver presentations on our products.
• Lead in person sales tours of the Miso Robotics lab.
• Build and own the CRM process at Miso Robotics.  Audit and maintain the pipeline for management and executive visibility.
• Progress an evolving matrix of potential customers through the sales pipeline, cold call to contract negotiation, installation and retention.
• Create proposals for customer pricing models  that are beneficial to the customer and feasible for the business. Update the customer agreement (MSA) to reflect the business model.
• Monitor competitor sales activities and understand the market landscape and how our product is uniquely positioned.
• Partner with the existing Miso sales team to achieve best possible results through coaching and mentoring.

Requirements

• Bachelor’s degree required, preferably in Engineering (Mechanical, Manufacturing, Software or Systems).
• Experience in restaurant operational design is strongly preferred.
• 8+ years of experience in sales and customer relations selling new technology that is hardware and software based is highly preferred.
• Proven track record of successfully managing customer relationships and closing net new accounts from cold outreach.
• Excellent interpersonal skills.
• Highly self-motivated.
• Strong verbal and written communication skills.
• Ability to pitch automation to large scale kitchens.
• Ability to reach out to mid market regional brands.
• Strong leadership skills with potential  to manage a growing sales team.
• Ability to travel 20% of the time and work in our HQ in Pasadena, CA daily when not traveling.