Director of Technical Program Management

Pasadena, CA
Full Time
Senior Manager/Supervisor

Our Company

Miso Robotics is transforming the restaurant industry, and making food workers’ lives better. Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation, AI, and robotics. The company has raised over $125 million from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale.

The company recently added a new CEO and other senior leaders, including a new CTO – all of whom hold decades of experience operating growth companies.  Our CEO has a track record of successful exits, and we recently accepted a strategic investment and partnership from Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale.  Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us. 

Benefits We Offer

  • Company Equity
  • Flexible vacation 
  • Comprehensive benefits 
  • 401K plan
  • Accelerated growth opportunities
  • Free snacks  from our robot chefs

The Role

A Director of Program Management plays a critical role in driving organizational success by orchestrating the successful delivery of complex initiatives. You will manage resources, navigate challenges internally and externally, and ensure alignment between organizations. You will mainly emerge into Miso Robotics’ core technology group designing and developing various robotic systems, current and for the future, also will collaborate with the groups to refine the critical requirements of Miso’s robotic system, and will play a key role in migrating to production from development of all Miso products. 

You will execute programs following the Miso Product Development Process alongside with the engineering leadership. You are ultimately responsible for the schedule, cost, and performance of programs of the company. You are expected to oversee and guide the planning, execution and successful delivery of large-scale, complex programs by providing strategic leadership to key stakeholders as well as your subordinate technical program managers. Clear, transparent and prompt communication is absolutely essential for this position, and you must excel in both verbal and written communication. 

What You’ll Do

  • Lead and manage a team of technical program managers.
  • Develop and execute schedules for complex robotic systems from concept to production.
  • Ensure stakeholder alignment and superb communication throughout the program lifecycle.
  • Identify and mitigate risks; resolve issues promptly.
  • Utilize tools like MS Project, Smartsheet, JIRA, and Confluence for task organization and communication.
  • Create and maintain detailed program status reports and metrics.
  • Collaborate closely with Engineering and Product teams to track progress and manage critical tasks.
  • Prioritize and escalate key tasks related to software, hardware, and operations.

Requirements

  • Bachelor’s degree, preferably in engineering.
  • 10+ years of relevant experience.
  • Strong communication, organizational, and problem-solving skills.
  • Proven ability to manage large projects and influence cross-functional teams.
  • Experience in a startup or fast-growing environment is preferred.
  • Ability to create effective presentations for executives and customers.
  • Must work onsite daily in Pasadena, CA HQ.

Desired Multipliers

  • Strong attention to detail, analytical skills and ability to learn.
  • Self-motivated and able to get decisions made.
  • Experience in highly-dynamic environments.


Compensation
The pay range for this position is $160,000-$190,000 + equity.

The stated compensation range reflects only the targeted base salary range for candidates residing in the Los Angeles Metro area and excludes additional earnings such as bonus and benefits. If your salary requirements fall outside of the range, we still encourage you to apply.

At Miso Robotics, we are committed to fostering an inclusive, diverse, and equitable workplace where every team member is valued and respected. We believe that diversity in our team drives innovation and creativity, which is why we strive to create a welcoming environment for everyone, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

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